At Yasmin Create, we prioritize ensuring that your DIY crafting products reach you safely and promptly. Please read our comprehensive shipping policy for full details on processing, delivery times, and other important information.

Order Processing
Once your order is confirmed, our team carefully prepares your items for shipment. Typically, order processing takes between 2 to 3 business days. This includes verifying your order details, packaging, and preparing the shipment for dispatch.

Shipping Methods and Carriers
We use trusted and reliable courier services to deliver your order. Depending on your location, the courier may vary, but we always aim to partner with providers that offer tracking and timely delivery.

Estimated Delivery Time
After your order has been shipped, you can generally expect delivery within 5 to 10 business days. Delivery times may vary based on your geographic location, the courier’s service area, and any unforeseen external factors such as weather conditions, holidays, or logistical delays.

Cash on Delivery (COD)
Yasmin Create operates exclusively on a Cash on Delivery basis. Payment is collected only when your order is delivered to you. This allows you to inspect the product upon receipt before making payment.

Shipping Costs
Shipping charges, if any, will be clearly stated during checkout. We strive to keep our shipping fees competitive and transparent.

Delivery Address Accuracy
To ensure smooth delivery, please provide accurate and complete shipping information at the time of order. This includes your full name, street address, contact number, and any special delivery instructions. Incorrect or incomplete addresses may result in delays or failed deliveries, for which Yasmin Create is not responsible.

Delays and Exceptions
While we make every effort to deliver within the stated timeframe, certain factors may cause delays outside of our control. These include but are not limited to:

• Weather disruptions

• Courier strikes or operational delays

• Public holidays

• Customs clearance (for applicable locations)

• Incorrect or incomplete delivery information

If you experience any delays or issues with your shipment, please contact our customer support team promptly at [email protected]. We will work with the courier to resolve the issue as quickly as possible.

Tracking Your Order
Where available, tracking information will be provided once your order ships so you can monitor its progress until it arrives at your doorstep.

Failed Deliveries
If a delivery attempt fails due to the recipient being unavailable or incorrect address details, the courier may attempt redelivery or hold the package at a local facility. Additional shipping charges for redelivery or storage may apply and will be the responsibility of the customer.